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sales & operations planning

S&OP is the intersection between strategy and execution. With executive engagement in the S&OP discipline, you align the organization to develop and execute a coordinated plan to meet demand.

Ensuring S&OP Success

Our Virtual Accelerator™ program is the culmination of decades of industry experience, and it is the fastest way to implement a sustainable S&OP process. In just six months, your organization will have an S&OP process that everyone understands.

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Thought Leadership


Doug Dedman

Doug is our Beza S&OP thought leader, and the President of DBM Systems Ltd, the solution provider for all Beza S&OP implementations. Doug Dedman has been implementing sophisticated S&OP disciplines within world-class manufacturers since the 1990s.

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Early on, Doug discovered a passion for helping customers implement real change in their organizations, avoiding run-on projects lasting years. In his roles as a consultant, project manager, and program director, Doug became well versed in S&OP implementation and was instrumental in growing the practice that we have today. Doug spent four years on the technology side of S&OP, most recently as VP of Global Services for a leading international software solutions provider for S&OP. Prior to this, Doug taught Supply Chain Management at the Conestoga College School of Business, as well as various APICS (ASCM) courses as part of their Production and Inventory Management Program.

In his spare time, Doug raises purebred Galloway cattle and continuously improves his golf swing.

Honours BA in Economics, University of Waterloo

MBA, University of Windsor

Kolbe Certified Consultant, Kolbe Corp.



Duncan McLeod

Duncan McLeod is one of the world’s most sought-after Sales and Operations Planning experts. His extensive hands-on manufacturing background and global S&OP experience drives a unique understanding of executive management, which allows him to continually push the boundaries of S&OP leadership.

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Duncan founded DBM Systems in 1980 and has since been helping hundreds of organizations achieve their goals. For the past 10 years, S&OP has become the focus of his research and consulting. His book Sales and Operations Planning: How to Run an S&OP Process Everyone Understands has become one of the best-selling books on the subject, and he has been a frequent guest speaker at both APICS (ASCM) chapters and international conferences. In his spare time, Duncan takes to hands-on hobbies such as woodworking and aviation.

BSc. in Engineering, University of Waterloo

MBA, McMaster University

Certified Fellow in Production and Inventory Management (CFPIM), ASCM

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