LEAN: Respect for People, Pt 2 of 10 - Unconscious Bias
lean - sustained improvement
Continuous improvement is only half of Lean. People development is the other, often missing, component, and the key to long-term improvement and ROI.
Simplistic people approaches focus on training. Lasting people development requires a unique set of roles and responsibilities within the organization, along with an approach to waste that includes an understanding of conflict.
Tony retired from Toyota after a 20-year career, serving in multiple roles at Toyota's first US plant built in Kentucky. During his time with Toyota, Tony gained deep TPS and Toyota Way knowledge and experience, developing a "respect for people" culture, standardized work, setting up work stations, and applying practical problem solving. He also coached Quality Circles, Jidoka, andon and applied Kaizen.
During five of those years with Toyota, Tony led the Production Improvement Team, where he organized and led internal Kaizen activities, organized and trained Team Members in fundamental skills, traveled to other Toyota plants applying Toyota Business Practices to ongoing problems, trained others in the Toyota Production System, and supervised special projects.
Tony is a Certified TPS trainer, Toyota Global Production Center Point trainer, and a Toyota Business Practices (8 Step Problem Solving) trainer.
Tony joined the True Lean program at University of Kentucky in 2009, as an adjunct professor, where he has worked with multiple global companies ranging from banking to aerospace.
In 2019, Tony took over as the Beza Performance lean leader.